Yes I have book wizard installed , but not registered would that make a difference , I guess what puzzles me is that it has worked fine up until recently I've had my bp about 3 or 4 months and I think it's great Mike ----- Original Message ----- From: "Walt Smith" <walt@xxxxxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Tuesday, January 17, 2006 3:43 PM Subject: [bookport] Re: bp transfer Do you have the Book Wizard reader software installed? Any DAISY books is pre-processed by this program before being moved to the BP. ----- Original Message ----- From: <mtatro@xxxxxxxxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Saturday, January 14, 2006 1:45 PM Subject: [bookport] bp transfer Hi all I'm having trouble sending some files to the bp. text files seem to work ok , but the daisy format (opf) brings up an error message , error failed to load navigation control file . and on html files it says it can't open them. It actually works sometime . just puzzled I guess . thanks all -------------------------------------------------------------------------------- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.1.371 / Virus Database: 267.14.18/230 - Release Date: 1/14/2006 -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.375 / Virus Database: 267.14.20/232 - Release Date: 1/17/2006 -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.1.375 / Virus Database: 267.14.20/232 - Release Date: 1/17/2006