Every time I have run into difficulties with my Book Port I've been able to take the batteries out to reset it. This has worked every time. In two years I have only had to do that about four times. Jim -- Michigan Bruce Toews <dogriver@xxxxxxxx> wrote:I got mine in early July, and have had no problems. I can, of course, only speak for myself. Bruce -- Bruce Toews E-mail and MSN/Windows Messenger: dogriver@xxxxxxxx Web Site (including info on my weekly commentaries): http://www.ogts.net Info on the Best TV Show of All Time: http://www.cornergas.com On Fri, 12 Aug 2005, Lou Kolb wrote: > Dory, > > Since my BP is 2 years old I can't speak to the reliability of recently > manufactured units but any problems I've had with mine have been minor > indeed. And the vast majority of those occured because of something about > the unit or it's commands that I as the user hadn't known. I sincerely > hope you get your problems solved because the book port, for me, has been > every bit as wonderful and reliable as you were lead to believe it would be. > Lou > ----- Original Message ----- > From: "Dory" > To: > Sent: Friday, August 12, 2005 7:57 PM > Subject: [bookport] bookport's reliability > > >> I guess I should have asked this before buying two of these but I am >> beginning to wonder about the reliability of the bp. Is it possible that >> you got several in a batch that all have problems? We just got ours and > it >> had to be sent back; that lady in the uk said she got hers in july and it >> has problems. And now there's the person who lives in Louisville who got > it >> yesterday and it has to go back. >> >> And, when they are new like this, under 30 days old, why are they not >> automatically replaced? I was told if it can be repaired it can take up > to >> four weeks before we get it back. Of course, if you did get a bad batch, >> then replacing it with another faulty one would not be good, either. We >> looked forward to getting the book port. We had heard that it is an >> excellent product. That is why I'm wondering if you got a bad batch. >> >> It really makes me apprehensive. >> >> >> >> Dory >> doryfish@xxxxxxxxxxx >> >> >> > > >