[bookport] Re: bookport's reliability
- From: "Lou Kolb" <loukolb@xxxxxxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Fri, 12 Aug 2005 20:00:49 -0400
Dory,
Since my BP is 2 years old I can't speak to the reliability of recently
manufactured units but any problems I've had with mine have been minor
indeed. And the vast majority of those occured because of something about
the unit or it's commands that I as the user hadn't known. I sincerely
hope you get your problems solved because the book port, for me, has been
every bit as wonderful and reliable as you were lead to believe it would be.
Lou
----- Original Message -----
From: "Dory" <doryfish@xxxxxxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Friday, August 12, 2005 7:57 PM
Subject: [bookport] bookport's reliability
> I guess I should have asked this before buying two of these but I am
> beginning to wonder about the reliability of the bp. Is it possible that
> you got several in a batch that all have problems? We just got ours and
it
> had to be sent back; that lady in the uk said she got hers in july and it
> has problems. And now there's the person who lives in Louisville who got
it
> yesterday and it has to go back.
>
> And, when they are new like this, under 30 days old, why are they not
> automatically replaced? I was told if it can be repaired it can take up
to
> four weeks before we get it back. Of course, if you did get a bad batch,
> then replacing it with another faulty one would not be good, either. We
> looked forward to getting the book port. We had heard that it is an
> excellent product. That is why I'm wondering if you got a bad batch.
>
> It really makes me apprehensive.
>
>
>
> Dory
> doryfish@xxxxxxxxxxx
>
>
>
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