Have you activated your Bookport with Audible? If not, go to the Options
menu in the BP Transfer. I don't have the software open right now, so I'm
not sure exactly where it is, offhand. Look around in there for
it. Activating is relatively painless. It is easier than activating other
devices with Audible Manager. You can't activate the Bookport that way.
Following my earlier message, I have reformatted the bp and deactivated and reactivated my audible account. All mp3 and audible files when copied to the bp have the correct length but just play white noise when I try to play them. I have also tried copying files directly to the card and also reformatted the card. I have also updated to the latest firmware.
Larry or anyone can you help
Thanks
Paul