Well, I'm glad you solved it. It's hard to say whether it was the card or the battery, since the errors you reported aren't the normal errors, but I'm glad it's working for you now. Pamela From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Bronwyn Tindall Sent: Monday, March 23, 2009 8:24 PM To: bookport@xxxxxxxxxxxxx Subject: [bookport] Re: bookport transfer problems? pamela i think problem was the card itself in the end. after i reformted the card the transfer worked okay.i need to reinstall it on my laptop as well. as that one had the same issue. i could que the files. but it would not let mer send.iam noi am not sure if the baytteries being loe had any bearing on the original problem.i am just glad its working again. i would be lost without it, thank you bronwyn From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Pamela Rader Sent: Tuesday, 24 March 2009 3:47 a.m. To: bookport@xxxxxxxxxxxxx Subject: [bookport] Re: bookport transfer problems? Bronwyn: We have never seen this error before and find it very odd, sinc the Book Port transfer doesn't save anything, this makes no sense whatsoever. Basically, the programmer and myself are clueless. Perhaps you have other problems with that computer that only show their ugly head when running Book Port? Otherwise, all I can suggest is that you reinstall the latest Book Port Transfer from: www.aph.org/tech/bp_setup.exe<http://www.aph.org/tech/bp_setup.exe> Sincerely, Pamela From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Bronwyn Tindall Sent: Saturday, March 21, 2009 1:04 AM To: bookport@xxxxxxxxxxxxx Subject: [bookport] bookport transfer problems? The transfer software will let me que files.but when I go to send it to bp it tells me its not contacted.when I tried to click on the bp icon it said failed to save information. I havetried to reinstall the last version. And I just put new battries in the bookport as well. But now iam stuckany help would be appricated Bronwyn __________ Information from ESET Smart Security, version of virus signature database 3953 (20090321) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 3954 (20090323) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 3956 (20090323) __________ The message was checked by ESET Smart Security. http://www.eset.com