I don't remember how to get into device manager. It's just something I haven't worked with yet. ----- Original Message ----- From: "LARRY SKUTCHAN" <lskutchan@xxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Monday, May 09, 2005 8:50 AM Subject: [bookport] Re: bookport not recognized > What you want to do in this situation is go to device manager and remove > the device that Windows does not recognize. Once you do that, you > should be able to connect. > >>>> melissatucker4@xxxxxxxxxxxxxx Monday, May 09, 2005 2:42:02 AM >>> > I'm having this same problem, and I removed the set of btteries I had > in it, > and put a new set in. My computer doesn't say "found new hardware" it > says > that this device has malfunctioned and I'm to click this message for > more > information. The message says to switch devices. I have no other > portable > devices connected. The bookport works fine, but I can't get the > computer to > recognize it. > ----- Original Message ----- > From: "Cheryl and Dash Lenartiene" <Dashman@xxxxxxxxxxxx> > To: <bookport@xxxxxxxxxxxxx> > Sent: Saturday, April 16, 2005 10:02 PM > Subject: [bookport] Re: bookport not recognized > > >> Kurt, >> I had this problem several times, after my BP would lock up > during >> transfers. Windows kept saying "found new hardware. Could not > install >> because the device is malfunctioning." I was able to resolve this > by >> removing the batteries and then reinstalling them. (I did this > because >> the >> BP had also completely locked up.) This resolved the problem for > me. >> I don't know if you tried this, or if anyone suggested it to you. > If >> so, and it was mentioned on the list, I apologize. >> Cheryl >> ----- Original Message ----- >> From: "Kurt E. Yount" <blsmass@xxxxxxxx> >> To: <bookport@xxxxxxxxxxxxx> >> Sent: Saturday, April 16, 2005 4:56 PM >> Subject: [bookport] bookport not recognized >> >> >>> The bookport is not recognized when it is plugged in. Explorer does > not >>> see it as a separate drive. This is bad, real bad. Kurt >>> >>> >> >> >> > > >