[bookport] Re: bookport locking up
- From: "PAMELA RADER" <PRADER@xxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Mon, 11 Sep 2006 14:20:49 -0400
Phil:
Also, just to clarify, you will need to reformat again, after updating
to 2.3, because of the significant changes.
Let us know if we can help you further.
Pamela Rader, TECHNICAL SUPPORT
American Printing House For The Blind
1839 Frankfort Ave.
Louisville, KY 40206
PHONE: 1-800-223-1839, Ext. 307
>>> phall1246@xxxxxxxxxxxxx 09/11/06 02:08PM >>>
Hi. I did reformat the card before attempting to transfer the files. I
am
also running the latest firmware, and I don't believe the battery
contacts
are bent, since the book port works fine except when I attempt to
transfer
files.
I'll try putting the files in a folder to see if that makes any
difference.
phil
----- Original Message -----
From: "PAMELA RADER" <PRADER@xxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Monday, September 11, 2006 8:28 AM
Subject: [bookport] Re: bookport locking up
> Phil:
>
> There could be one of several things happening here:
>
> First of all, as others have indicated, you may need to reformat the
> card, especially if you've updated to the latest firmware and
software.
> Second, you could have too many files in the root directory. If
you're
> not running the latest update, you should considering getting it.
The
> other issue could be slightly bent battery contacts. This can
happen,
> if you're not putting the batteries in with the flat end first.
Lastly,
> have you deleted anything off your hard drive lately, as this could
also
> be an issue and explain the error.
>
>
>
> Hope that helps.
>
>
>
> Pamela Rader, TECHNICAL SUPPORT
> American Printing House For The Blind
> 1839 Frankfort Ave.
> Louisville, KY 40206
>
> PHONE: 1-800-223-1839, Ext. 307
>
>
>>>> phall1246@xxxxxxxxxxxxx 09/09/06 06:10PM >>>
> Hi. I am trying to transfer mp3 files to my bookport using the book
> port
> transfer program. I select the files and click on send.
> it starts to send them, but then I get a message that says the
> cf card is full. it only has about 59mb on it, and it is a 1gb
card.
> the thing that seems to be more of a problem however, the book port
> locks
> up.
> it will not reset. I must remove the batteries for about
> 30 seconds. when I reinsert the batteries,
> the book port comes back to life, with default settings restored.
>
> phil
>
>
>
>
>
> --
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> Version: 7.1.405 / Virus Database: 268.12.3/444 - Release Date:
9/11/2006
>
>
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