Pamela, Thanks. I just updated to the latest software when I left work yesterday. I will try that next week. Thanks everyone. Randy. ----- Original Message ----- From: Pamela Rader To: bookport@xxxxxxxxxxxxx Sent: Friday, August 15, 2008 8:21 AM Subject: [bookport] Re: bookport help file Hi Randy: The Help file is stored on the compact flashcard. Just connect the Book Port to the PC and the software will see that the help file is missing and it'll be replaced. Make sure the PC is running the latest foftware, so that the help file will match the firmware running in the Book Port. Pamela From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Teri and Randy Sent: Friday, August 15, 2008 9:19 AM To: bookport@xxxxxxxxxxxxx Subject: [bookport] bookport help file Hi, I am working with a student who is a new user to the device. I think she accidentally deleted the help file. If I press the help key it pops me right back in the file she is reading. Is the file stored on the bookport? or, is it stored on the CF card. How can I get the help file back and where do I place the file. I assume it would be on the root of the card? Thanks for any help in advance. Randy.