MessageI've completely uninstalled norton, this didn't help. I also rebooted the computer and got the same result. Mike aim screen name chrchmiker. MSN screen name miker1988@xxxxxxx Xanga site: http://www.xanga.com/metalhead1009000 ----- Original Message ----- From: Amy Ruell To: bookport@xxxxxxxxxxxxx Sent: Friday, March 31, 2006 9:48 PM Subject: [bookport] Re: bookport doesn't show up on the computer Hello, Do you have a firewall turned on, perhaps something like Norton Internet Security? If so, turn it off and try connecting the bp again. -----Original Message----- From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Mike Reiser Sent: Friday, March 31, 2006 9:37 PM To: bookport@xxxxxxxxxxxxx Subject: [bookport] bookport doesn't show up on the computer Hey all, I am using my school's bookport here at home. I have installed bookport transfer. When I connect the device, nothing happens. The device isn't even recognized. I'm using windows XP. Any help would be appreciated. Mike aim screen name chrchmiker. MSN screen name miker1988@xxxxxxx Xanga site: http://www.xanga.com/metalhead1009000