[bookport] Re: bookport doesn't show up on the computer

  • From: "PAMELA RADER" <PRADER@xxxxxxx>
  • To: <bookport@xxxxxxxxxxxxx>
  • Date: Mon, 03 Apr 2006 08:28:47 -0400

Mike:

Since your Book Port works on other computers, but not that one, then
we need to know if it shows up as a drive letter under Windows Explorer
or My Computer? Also, make sure that any scanners or other USB devices
are not running at the same time.



Pamela Rader, TECHNICAL SUPPORT
American Printing House For The Blind
1839 Frankfort Ave.
Louisville, KY  40206

PHONE:  1-800-223-1839, Ext. 307


>>> metalhead1009000@xxxxxxxxx 04/02/06 02:10PM >>>
MessageI don't have a reader, and the transfer doesn't even come up. 
When I open the program it says bookport not connected.  I just took
this bookport home this weekend,  and it's the first time I've tried to
use it on this computer.  


Mike aim screen name chrchmiker.  MSN screen name miker1988@xxxxxxx 

Xanga site: http://www.xanga.com/metalhead1009000 
  ----- Original Message ----- 
  From: Russ & Valerie 
  To: bookport@xxxxxxxxxxxxx 
  Sent: Sunday, April 02, 2006 12:01 PM
  Subject: [bookport] Re: bookport doesn't show up on the computer


  I have the same situation.

  Windows used to recognize my BP as a removable disk, but after I
installed a sandisc card reader, it hasn't come back, although the My
computer list in Windows Explorer shows an extra number of items in the
list.

  Rob Meredith has told me that as long as the transfer program
launches, it doesn't matter. So, while I miss not seeing BP, it still
works just fine and I can move stuff around if I wish by just putting
the CF card in the card reader. Which I find I'm doing less and less.

        - russ.


    ----- Original Message ----- 
    From: Mike Reiser 
    To: bookport@xxxxxxxxxxxxx 
    Sent: Sunday, 02 April, 2006 09 21
    Subject: [bookport] Re: bookport doesn't show up on the computer


    I've completely uninstalled norton, this didn't help.  I also
rebooted the computer and got the same result.  


    Mike aim screen name chrchmiker.  MSN screen name miker1988@xxxxxxx


    Xanga site: http://www.xanga.com/metalhead1009000 
      ----- Original Message ----- 
      From: Amy Ruell 
      To: bookport@xxxxxxxxxxxxx 
      Sent: Friday, March 31, 2006 9:48 PM
      Subject: [bookport] Re: bookport doesn't show up on the computer


      Hello,
      Do you have a firewall turned on, perhaps something like Norton
Internet Security? If so, turn it off and try connecting the bp again.

      -----Original Message-----
      From: bookport-bounce@xxxxxxxxxxxxx
[mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Mike Reiser
      Sent: Friday, March 31, 2006 9:37 PM
      To: bookport@xxxxxxxxxxxxx 
      Subject: [bookport] bookport doesn't show up on the computer


      Hey all,

      I am using my school's bookport here at home.  I have installed
bookport transfer.  When I connect the device, nothing happens.  The
device isn't even recognized.  I'm using windows XP.  Any help would be
appreciated.  
      Mike aim screen name chrchmiker.  MSN screen name
miker1988@xxxxxxx 

      Xanga site: http://www.xanga.com/metalhead1009000 


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