Mike: Since your Book Port works on other computers, but not that one, then we need to know if it shows up as a drive letter under Windows Explorer or My Computer? Also, make sure that any scanners or other USB devices are not running at the same time. Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307 >>> metalhead1009000@xxxxxxxxx 04/02/06 02:10PM >>> MessageI don't have a reader, and the transfer doesn't even come up. When I open the program it says bookport not connected. I just took this bookport home this weekend, and it's the first time I've tried to use it on this computer. Mike aim screen name chrchmiker. MSN screen name miker1988@xxxxxxx Xanga site: http://www.xanga.com/metalhead1009000 ----- Original Message ----- From: Russ & Valerie To: bookport@xxxxxxxxxxxxx Sent: Sunday, April 02, 2006 12:01 PM Subject: [bookport] Re: bookport doesn't show up on the computer I have the same situation. Windows used to recognize my BP as a removable disk, but after I installed a sandisc card reader, it hasn't come back, although the My computer list in Windows Explorer shows an extra number of items in the list. Rob Meredith has told me that as long as the transfer program launches, it doesn't matter. So, while I miss not seeing BP, it still works just fine and I can move stuff around if I wish by just putting the CF card in the card reader. Which I find I'm doing less and less. - russ. ----- Original Message ----- From: Mike Reiser To: bookport@xxxxxxxxxxxxx Sent: Sunday, 02 April, 2006 09 21 Subject: [bookport] Re: bookport doesn't show up on the computer I've completely uninstalled norton, this didn't help. I also rebooted the computer and got the same result. Mike aim screen name chrchmiker. MSN screen name miker1988@xxxxxxx Xanga site: http://www.xanga.com/metalhead1009000 ----- Original Message ----- From: Amy Ruell To: bookport@xxxxxxxxxxxxx Sent: Friday, March 31, 2006 9:48 PM Subject: [bookport] Re: bookport doesn't show up on the computer Hello, Do you have a firewall turned on, perhaps something like Norton Internet Security? If so, turn it off and try connecting the bp again. -----Original Message----- From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Mike Reiser Sent: Friday, March 31, 2006 9:37 PM To: bookport@xxxxxxxxxxxxx Subject: [bookport] bookport doesn't show up on the computer Hey all, I am using my school's bookport here at home. I have installed bookport transfer. When I connect the device, nothing happens. The device isn't even recognized. I'm using windows XP. Any help would be appreciated. Mike aim screen name chrchmiker. MSN screen name miker1988@xxxxxxx Xanga site: http://www.xanga.com/metalhead1009000 ---------------------------------------------------------------------------- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.385 / Virus Database: 268.3.4/299 - Release Date: 3/31/2006