Kurt, the B key should not record memos. It is the E key. Read below directly from the manual. Recording Memos In addition to reading digital audio books and electronic text, Book Port lets you record audio memos and, of course, play those audio memos just as if you were playing any other audio file. Book Port keeps your audio memos in a special folder called Memos. Book Port treats the Memos folder in a special way. The files in the Memos folder get set back to the beginning of the file when the memo gets played. That way, you can play the memo over and over again by simply pressing the Play key. Move to Audio Memos: B (for 1 beep) You may move to the Memos folder through the normal navigation commands, or you may use a special shortcut key to get directly to the audio memos. That shortcut key is the B key for one beep. Press the B key for one beep again to return to the previous place. When you press B for 1 beep, Book Port responds, "Memos" and moves you to the last file you had played in the Memos folder, just as it would do with any other folder on the unit. When you press B for 1 beep from the Memos folder, Book Port moves you back to the file you were using before you entered the Memos folder and announces the name of that file. This gives you an effective means of moving to and from the Memos folder without losing your place in any other file you were reading. In addition to using the Move to Audio Memos key, you may also use the Record key to record a memo and move directly to the Memo folder. Record: E (for One Beep) Pressing E for one beep starts recording. You may record for as long as the amount of storage on your flash card permits. If you are not already in audio mode when you press the Record key, Book Port puts you in audio mode, then starts recording. At 05:45 PM 12/18/2004 -0800, you wrote: >The B key no longer records memos. I just got it back yesterday. Any >suggestiions. Kurt Clarence Whaley Training Division Manager GW Micro E-Mail: Clarence@xxxxxxxxxxx Direct Voice (615) 383-6248 or 866-699-8901 Direct Fax (260) 489-2608 GW Micro Voice Number 260-489-3671 http://www.gwmicro.com or press enter below to read all about our training program http://www.gwmicro.com/training