One more thing Rob . Yesterday I went to the web site and downloaded to a folder the Book Port set up. I had no problem doing this but of course don't know how to get that on to my Book Port. also don't know if this is the same download that I referred to when I connect the Book Port. Thanks Barbara -----Original Message----- From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx]On Behalf Of ROB MEREDITH Sent: Thursday, March 02, 2006 8:14 AM To: bookport@xxxxxxxxxxxxx Subject: [bookport] Re: book porrt transfer Barbara: Its probably your firewall. Allow Book Port Transfer access and try again. Rob Meredith >>> shawnee@xxxxxxxx 03/01/06 07:58PM >>> Hello Each time I connect the Book Port to the USB I get a message that there is an update for Book Port transfer that I am using 1.6.0.0 and latest is 2.1.0.0. Do I want to update? Each time I say yes I hear Jaws say 1% maybe 2% and tonight 3% and then the computer locks up. 3% is the farthest I have gotten before a lock up. What do I need to do to fix this? Do I disconnect Book Portbefore I answer yes to this? I wind up having to reboot my computer after I try downloading because it locks up every time. When I press A+C for the version of Book Port it reads 02.00.00.00 if that matters. Thanks Barbara