Thanks, I know it has to be some of those letter keys. Rose Combs rosecombs@xxxxxxxxx -----Original Message----- From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Lois Goodine Sent: Tuesday, May 15, 2007 7:58 PM To: bookport@xxxxxxxxxxxxx Subject: [bookport] Re: When I plug in book port To save your settings when changing the batteries, press d, e, and f together. Just a suggestion: if after changing batteries you can't get the transfer program to open when you connect the BP, try opening the program manually and see if it will upgrade and work for you. Lois Goodine.