What do you mean? Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307 >>> ALGAYZAG@xxxxxxxxxxx 01/23/07 02:34PM >>> The trouble is that some of the information that comes with a book doesn't come with the disk you need for your key and other beginning functions. Al Gayzagian algayzag@xxxxxxxxxxx