I received my authorization disk from RFB&D today so that I could download books onto the Bookport. Trying to go through the registration process, it was not clear to me how to obtain the "Hardware Fingerprint". I put the disk in and it asked for my name (is this my user name, user ID number, e-mail address or what?). Then it wanted a key (is this my pin, user-ID or what?). This was confusing and there were no instructions. Any help would be appreciated. Thanks. You can e-mail me off-list at: ptorpey@xxxxxxxxxxxxxxxx -- Pete