I need to get the exact low battery message you got. >>> gwunder@xxxxxxxxxxxxx Monday, February 28, 2005 1:39:25 PM >>> I helped a friend update her BookPort this weekend and when I first started the update I was told the batteries were too low to proceed. I changed them although they said 52%, made the update using brand new batteries which showed 100%, and after playing a bit with the unit, replaced the old batteries, 50% being a lot to throw away. For the first few times when I inserted the batteries I got the message that the batteries were too low and the update was aborted. I think it is working fine now but found this sequence of events interesting since the updates was already installed and working. Gary