[bookport] Re: Strange happenings
- From: "Donna Slater" <donna.slater@xxxxxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Mon, 18 Apr 2005 17:54:50 +0100
No, thanks, the Bookport connects ok now. I honestly don't know why though,
because I can't think of anything I altered recently which should have made
that difference. Oh well, I guess it's just a continuation of the love/hate
relationship I often have with my computer!!
Thanks for asking anyway.
Best wishes
Donna.
----- Original Message -----
From: "ROB MEREDITH" <rmeredith@xxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Monday, April 18, 2005 1:53 PM
Subject: [bookport] Re: Strange happenings
> Donna:
>
> Are you still having connection problems?
>
> Rob Meredith
>
>>>> donna.slater@xxxxxxxxxx 04/14/05 04:12PM >>>
> Hi
> Sorry I've not contributed much recently, but we've moved house, had
> serious computer problems and I've also had a spell of ill health.
>
> I bought a new computer back in December. It's a fast processor with
> loads of ram, loads of hard disk space and lots of usb ports. Bookport
> worked fine at first, but this evening when I tried to connect to the
> usb port, I was told that a usb device connected to my computer is not
> recognised, and that I should install the drivers for it. I am running
> Windows XP service pack 2. Before deciding to contact the list, I
> thought I should try downloading the latest Beta version of Bookport
> Transfer and installing it, but this has made no difference at all. I
> still get the same message.
>
> I use my bookport so much each day that I will be lost if I can't
> connect it to my computer, so please please can someone help with this
> problem.
>
> Another difficulty I am having is that when I try and update my
> Bookport whilst running Window Eyes on my computer (i.e. I try and
> download the firmware update whilst my Bookport is connected) my whole
> system seems to come to a grinding halt! My husband usually manages to
> update the Bookport for me if Window Eyes is not running. Any ideas
> about this anyone? I should add that I am using Zone Alarm as my
> Firewall and AVG as my antivirus software, but Zone Alarm knows to allow
> the relevant program to connect to the internet so that bookport can be
> downloaded.
>
> Thanks for any help anyone can give.
>
> Best wishes
>
> Donna Slater.
>
>
>
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