Hi Sarah et al. Like Sarah, I don't use the memos feature, but not because of sound quality. I've heard a number of folks complain about the poor quality of the recordings, but if you'll listen to one of those book port recordings on the PC, they aren't that bad. The poor quality which you blame on Book Port's recording of memos is actually its playing of memos. The recorded memos sound much, much better, along the lines of a tape recorder's on-board microphone, when played from the PC. I think this has to do with APH playing wave files via the doubletalk chip, and doubletalk always played wave files this poorly. Jeremiah