Thanks Larry. Jerry ----- Original Message ----- From: "LARRY SKUTCHAN" <lskutchan@xxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Thursday, August 26, 2004 8:02 AM Subject: [bookport] Re: Sleep time > I don't think this is specific to your unit. We have been able to = > duplicate the problem, now all we need to do is figure out why. Fixing it = > is easy after that and will most likely just be a firmware update. > > > > >>> jerry.neufeld@xxxxxxxxxx Wednesday, August 25, 2004 7:54:53 PM >>> > Hello Larry. > > Well, all I can say about my unit, one of the most valuable devices in my > company every day, is that, regardless of the time limit I set, the device > does not suspend operation except upon unpredictable occasions. Dependent > upon upon this marvelous device as I am, I cannot conceive of parting with > it for a trivial problem of this kind, not unless, as I have considered > several times, I purchase another, justy in case. You people have really > done something for which I hope you receive sufficient recognition. > > My thanks. > > Jerry > > > ----- Original Message -----=20 > From: "LARRY SKUTCHAN" <lskutchan@xxxxxxx> > To: <bookport@xxxxxxxxxxxxx> > Sent: Wednesday, August 25, 2004 7:43 AM > Subject: [bookport] Re: Sleep time > > > > Jerry: > > > > Can you give us any more details on this situation? > > > > As far as we know, the sleep timer, which you can disable by setting to = > 0 > =3D > > by the way, has worked fine in all firmware releases. > > > > > > >>> jerry.neufeld@xxxxxxxxxx Wednesday, August 25, 2004 7:35:19 AM >>> > > Good morning everyone. > > > > Since I purchased my BookPort last December, regardless of firmware =3D > > version, > > my BookPort has shut off only occasionally after the 30-minute period I = > =3D > > have > > set for it. I do not find this especially troublesome although, at = > times, > =3D > > it > > would be nice if it functioned properly. In truth, I wish the feature = > were > =3D > > a > > toggle. In any event, is mine the only one to malfunction in this almost > > insignificant area and, what might be the fix. > > > > My congratulations to the APH people who have continued to improve this > > remarkable device. > > > > Jerry > > > > > > > > > > > >