There is a third condition: You must be logged on as administrator. >>> rmeredith@xxxxxxx Tuesday, April 26, 2005 8:42:19 AM >>> The chkdsk feature only works when the following two conditions are met: 1. You are using Windows XP 2. You have Management and Monitoring tools installed under Add/Remove Windows Components Rob Meredith >>> gwunder@xxxxxxxxxxxxx 04/26/05 08:33AM >>> When I get the error I am using Win 2K here at work and while I can put things on and take them off, I am not the administrator. ----- Original Message ----- From: "LARRY SKUTCHAN" <lskutchan@xxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Tuesday, April 26, 2005 6:45 AM Subject: [bookport] Re: Problems with each new firmware update Gary: Are you using XP with admin rights? This is the only way the software can function to test the integrety of the card. >>> gwunder@xxxxxxxxxxxxx Monday, April 25, 2005 5:22:53 PM >>> Each time I am ready to install a new version of the firmware, I am warned the system cannot verify the integrity of my card. I do a chkdsk and no problems are reported, but why is the update process unable to verify whether or not my card has errors? Is this related to the administrator issue we discussed earlier?