[bookport] Re: Problems with Book Port and some suggestions

  • From: "Rich Ring" <ring2@xxxxxxxxxxxxx>
  • To: <bookport@xxxxxxxxxxxxx>
  • Date: Fri, 20 Aug 2004 22:18:32 -0500

I can't imagine someone looking at the battery compartment, seeing the
ribbon, and not understanding its purpose.

-----Original Message-----
From: bookport-bounce@xxxxxxxxxxxxx
[mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Michael Massey
Sent: Wednesday, August 18, 2004 9:02 AM
To: bookport@xxxxxxxxxxxxx
Subject: [bookport] Problems with Book Port and some suggestions


Hi, folks.  Yesterday I received my book port and began reading the
manual on the cassette.  I also played with the keypad and accidentally
recorded myself while listening to the manual.  I then was trying to
figure out how to delete my unwanted recordings when suddenly the unit
locked up and began making a chugging sound such as one of those up and
down agitators on a washing machine.  Panicked, I tried resetting the
unit--no luck.  I knew i had to remove the batteries and tried to do so.
The only way I could remove the batteries was to use a butter knife
because I had installed the batteries without the ribbon underneath the
batteries.  The unit fidid reset itself after the batteries were removed
and re-installed.  My suggestion would be to clearly explain that the
batteries should be installed with the ribbon underneath the batteries.
Yes, I realize that common sense should prevail here but the manual
should mention the ribbon.  I prefer battery compartments with a spring
to push against the negative side of the battery.

I also noticed that the appendices are not included in the cassette
manual. I of course think they should be included.  Why have only the
manual and not the supplemental material?

APH has a great product in the book port and I will get used to things
over time.  Keep up the good work.

Sincerely,

Michael Massey



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