I had been loading html books and , after one book hung up, I attempted to cancel the send command and disconnect. I received a run time error. This has happened 3 times this evening. If someone would send the command that lets Jaws capture the page, I will try to send further information. I thought that I had kept it but, if so, I can't find it. When I disconnected the unit from the computer, I heard several peculiar sounds. It wasn't what I would call a scream. It was more of a whine that was mixed intermittently with static and clicking sounds. The keyboard reset didn't work. Removing a battery did work. Neither of the things have happened before. I am using a Scandisk 256 card which seems fine. All of the files on the unit are html and there are only folders in the root. Make it a great one Sharon F.