Hello: That happens to me here a lot. Just altf4 to close that window out At that p9oint, you should have your normal Transfer Window. Then, if it says "Book Port Not Connected," then try reformatting the flash card with the 4 corner keys. You can also try another card and it should work. Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307 >>> lindamay.davis@xxxxxxxxxxx 08/27/06 12:32PM >>> My husband's book port isn't acting right when connected to his computer. When he used to connect it, the book port transfer would automatically come up, which is what is supposed to happen. Now, however, what comes up is "removable disc f" and it asks if you want to open folders and gives other choices. You used to be able to arrow down to the audible books and would get the preview, and then you could enter and the book would be sent to the book port. How can this be corrected?