Hi Larry and list: I know hindsight is always 20/20. But truly, I would recognise Carrie's distinctive voice any time. The new manual is very handy. But I notice one omition that might be useful to correct in future versions. This is the omition of the fact that the command A+C reports the unit's serial number, as well as the firmware version number. The manual is consistent, in that it fails to mention this in the appendix A, as well as in the manual itself. I am not sure what, if any importance the unit's serial number might be. But my unit has always announced this along with the version number of the firmware, and would think the manual should reflect this. It is a pity NLS can't achieve the quality of clarity in books that we enjoy with this audio manual. I can appreciate that quality is lost through generations of copying that NLS does. But the nature of my hearing is such that I have often been prevented from reading a book because of the lack of clarity. This has never been an issue in my reading of this manual. I tell everyone how much I enjoy my Bookport. But being able to access the manual so easily can only improve the desire of anyone to have one for themselves, besides offering an experienced user a handy way to refresh their knowledge when the unit is not necessarily handy. Cheers, Dave