Hi List: I tryed to upload to my bookport a mp3 music file and it does not play right it did work before. I have taken batties out and also have the a reset with the 2+b key and also formated the CF now of this has done any good the file is working on the computer I uninstalled and reinstalled the Transfer software and this also did no good any ideas to fix this issue so I can leave like I am support to already have :- ( I have called the tech support at APH and left a messege on Pams phone so I am also waiting for her to call me back. Thanks Chris