[bookport] Re: I can't open any files

  • From: "Sally Maguire" <1.sally@xxxxxxxxxxx>
  • To: <bookport@xxxxxxxxxxxxx>
  • Date: Tue, 24 Sep 2002 19:52:32 -0700

I did reformat, as you suggested. When I press the read key (2) the bookport says there are no files. Now, all my files are gone. The bookport will not accept newly downloaded files. Kurzweil says it cannot open the selected device.
Now what do I do? Pllease, any help?
Sally



----- Original Message ----- From: "PAMELA RADER" <PRADER@xxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Tuesday, April 04, 2006 10:32 AM
Subject: [bookport] Re: I can't open any files



Sally:

What happens if you try pressing 1 and 3 to lock and unlock the unit?
Do you get that error message then, too?

Pamela Rader, TECHNICAL SUPPORT
American Printing House For The Blind
1839 Frankfort Ave.
Louisville, KY  40206

PHONE:  1-800-223-1839, Ext. 307


1.sally@xxxxxxxxxxx 09/24/02 08:21PM >>>
Pam,
I can't seem to get out of the settings.  I pressed 0 to unlock and set
some
others, buut now I can't open any files. It started when I downloaded a
file
but also when I connected, new files were downloaded.   I had not
connected
to the computer for a long time and all was working fine.
Sally



----- Original Message ----- From: "PAMELA RADER" <PRADER@xxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Tuesday, April 04, 2006 5:13 AM
Subject: [bookport] Re: I can't open any files



Sally:

The setting I was speaking of is actually on the Book Port itself,
not
in the software on the PC. Do you get this Application Error on the
Book
Port or on the computer? If it's on the Book Port, try and see if
you
can reformat your flash card with 1 plus 3 plus d plus f. Also, did
this
all start to happen after an update? Or, just in sending a file?



Pamela Rader, TECHNICAL SUPPORT
American Printing House For The Blind
1839 Frankfort Ave.
Louisville, KY  40206

PHONE:  1-800-223-1839, Ext. 307


1.sally@xxxxxxxxxxx 09/24/02 07:53AM >>>
Now I can't open any files. I get Application File I O error No
page
number.  I can't get out of the settings.  I should have left well
enough
alone!
Any help, please?
Sally





--
No virus found in this incoming message.
Checked by AVG Free Edition.
Version: 7.1.385 / Virus Database: 268.3.5/300 - Release Date:
4/3/2006







-- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.385 / Virus Database: 268.3.5/300 - Release Date: 4/3/2006




Other related posts: