[bookport] Re: I appear to be bookport's either most inept orpeskiest customer
- From: "Carin Headrick" <headrick2001@xxxxxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Tue, 6 May 2008 09:34:22 -0400
It appeared to be on the end of a pair of batteries that bit the big one. I
didn't know they would influence the computer's ability to find the navigation
points. I understand battery death as the cause of the computer no longer being
able to copy to bookport, but finding navigation points? That's weird!
Carin
----- Original Message -----
From: PAMELA RADER
To: bookport@xxxxxxxxxxxxx
Cc: ROB MEREDITH
Sent: Tuesday, May 06, 2008 8:33 AM
Subject: [bookport] Re: I appear to be bookport's either most inept orpeskiest
customer
Carin:
If you copy the MP3 files, you will have no navigation poinnts in your book
(you won't be able to move by chapter or anything). Normally, you'd want to
copy the Ncc file. If that doesn't work, then we'll have to see if the problem
is on our end or theirs.
Pamela Rader, TECHNICAL SUPPORT
American Printing House For The Blind
1839 Frankfort Ave.
Louisville, KY 40206
PHONE: 1-800-223-1839, Ext. 307
>>> headrick2001@xxxxxxxxxx 05/05/08 05:04PM >>>
Well here I am again. I just got sweet news which involved having my first
problem solved. But now I've hit another slight puzzler! I got another Daisy
book, and when I tried to copy it, it immediately yelped "cannot open
navigation points!" Well first it yelped "cannot retrieve navigation
information and then "cannot open navigation points. I cheated, and since the
sections of the book were actually normally-labeled mp3's, not strings of
random numbers and letters, I just copied the blasted mp3's the way you would
send your standard audiobook. So, What the bleep bleep was wrong with this one?
Do the good folks at CNIB digital library need a lesson in daisy compilation?
How could I get two malformed daisy books? Has anybody else seen this error?
Carin, the world's most annoying Book Port user.
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