[bookport] Re: How Dos APH Ship?
- From: "PAMELA RADER" <PRADER@xxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Wed, 06 Jul 2005 09:13:40 -0400
No. As I mentioned to you before in a previous email, we can only send
braille materials and such free to Canada--or, outside the US. The
shipping charge will be a separate charge. We don't have set shipping
costs, so you don't get charged ahead of time for that. It will probably
appear the next day or so. If it's only been a week ago, it is too soon
to worry.
Pamela Rader, TECHNICAL SUPPORT
American Printing House For The Blind
1839 Frankfort Ave.
Louisville, KY 40206
PHONE: 1-800-223-1839, Ext. 307
>>> water_drinker@xxxxxxxx 07/05/05 08:30PM >>>
My credit card was only billed $395 US. Does this mean that the BP
would
have been shipped to me in Canada free matter?
Bruce
--
Bruce Toews
E-mail and MSN/Windows Messenger: water_drinker@xxxxxxxx
Web Site (including info on my weekly commentaries):
http://www.ogts.net
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On Tue, 5 Jul 2005, PAMELA RADER wrote:
> If you are inside the U. S., we automatically ship "Free Matter For
The
> Blind," unless you ask for an alternative. Outside the U.S., we are
not
> able to do Book Ports "Free Matter," so it could be anything from
Air
> Mail, UPS, Parcel Post. Unless you specify for a particular method,
they
> tend to go with the cheapest method. Since I'm not normally in Sales,
I
> don't know. Some of those methods can be tracked (such as "UPS," but
> some can't (Air Mail). Whoever took your order should have discussed
> that with you. Usually, foreign orders do take longer to receive,
> because of Customs and such, plus travel time.
>
> If you're concerned, you can contact Marsha Overstreet in our Order
> Department at:
>
> 502-895-2405, Ext. 278
>
> and she can discuss it with you.
>
> You may get Voice Mail, because there're only a few of us here this
> week, so we're spread a little thin.
>
>
> Pamela Rader, TECHNICAL SUPPORT
> American Printing House For The Blind
> 1839 Frankfort Ave.
> Louisville, KY 40206
>
> PHONE: 1-800-223-1839, Ext. 307
>
>
>>>> water_drinker@xxxxxxxx 07/05/05 11:46AM >>>
> I got my invoice a week ago, but the BP itself still hasn't arrived.
> Does
> APH ship wih insurance, and do they get a tracking number, or is it
> buyer
> beware, the post office snoozes, you lose?
>
> Bruce
>
>
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