If you are inside the U. S., we automatically ship "Free Matter For The Blind," unless you ask for an alternative. Outside the U.S., we are not able to do Book Ports "Free Matter," so it could be anything from Air Mail, UPS, Parcel Post. Unless you specify for a particular method, they tend to go with the cheapest method. Since I'm not normally in Sales, I don't know. Some of those methods can be tracked (such as "UPS," but some can't (Air Mail). Whoever took your order should have discussed that with you. Usually, foreign orders do take longer to receive, because of Customs and such, plus travel time. If you're concerned, you can contact Marsha Overstreet in our Order Department at: 502-895-2405, Ext. 278 and she can discuss it with you. You may get Voice Mail, because there're only a few of us here this week, so we're spread a little thin. Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307 >>> water_drinker@xxxxxxxx 07/05/05 11:46AM >>> I got my invoice a week ago, but the BP itself still hasn't arrived. Does APH ship wih insurance, and do they get a tracking number, or is it buyer beware, the post office snoozes, you lose? Bruce -- Bruce Toews E-mail and MSN/Windows Messenger: water_drinker@xxxxxxxx Web Site (including info on my weekly commentaries): http://www.ogts.net Info on the Best TV Show of All Time: http://www.cornergas.com