In my opinion, the safest way to upload a file is; before plugging in the unit, go to the file on your computer, right click it, arrow down until you hear, send to. Open it and press on book port. Then, wait a minute or so to know it's been cued. Now open the book port by plugging it in. You should hear, files are cued or waiting to be sent. Press the button. _____ From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of NANCY HILL Sent: Wednesday, August 29, 2007 3:14 AM To: bookport@xxxxxxxxxxxxx Subject: [bookport] Help needed I tried to load a book to bp. Then I tried to read it. I got the following message: Playing unfiltered files not supported. I want to cry. I think the problem is that I don't know how to get the book from the folder on c drive to the g drive. I try to use book port transfer, but it just laughs at me. I am seriously feeling stupid now. The bookport file does not come up automatically. How do I filter a file so bp will play it? Sorry I am so whiny this morning, but I was hoping to have the bp read me to sleep. Help would be greatly appreciated. Nancy