Does the Book Port still get recognized by your computer? If so, try re-installing the firmware. What version does the software report for your firmware. You may = determine this by pressing Alt+A while in the transfer software with your = device connected. >>> slicht@xxxxxxxxx Monday, February 14, 2005 9:20:12 AM >>> When I installed the beta firmware Saturday, everything went haywire. = When=20 I press the 1 and 3 keys to lock the Bookport, it says: IE read=20 error. When I press those keys again, I get the message: error saving=20 voice recording. The keys do lock and unlock it. When I press 0 for "settings", I cannot scroll through the different=20 menus. If I press 8 at all, the Bookport freezes and says, "TTS lock = up=20 error. Firmware condition N." I have reformatted the flash card, changed out the batteries, left them = out=20 of the unit overnight. I uninstalled and then reinstalled the=20 software. The Bookport will read, but there is no way to set anything. Please help! Sandy Licht Phone: 409-898-8218 Jeremiah 29:11 - 14A 11For I know the plans I have for you," says the LORD. "They are plans for good and not for disaster, to give you a future and a = hope.=20 12In those days when you pray, I will listen. 13If you look for me in = earnest, you will find me when you seek me. 14I will be found by you," says the=20 LORD... =20