Hi Pamela. Awesome! That worked perfectly. The Bookport has been updated and is fully functional. Much appreciated. I have a second Book Port also with different problems. When I connect it to the PC, although Windows plays the hardware connected sound, the BP Transfer does not detect the device. Also, when I take the batteries out and put them back in, I can hear the sound of the circuit firing up, just like with the other Bookport, but the voice never comes on. I took a chance and tried the firmware update on this one, but it just says the device is not connected. Is there anything I can try to defib this one back to life? Thank you much. Jacques Bosch Software Architecture and Development Digital Refraction E-Mail: jacques@xxxxxxxxxxxxxxxxxxxxx or jfbosch@xxxxxxxxx Cell: +27 824711807 Fax: +27 86 504 4726 LinkedIn Profile "Excellence is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives." - William A. Foster On Mon, Dec 17, 2012 at 6:50 PM, Pamela Rader <prader@xxxxxxx> wrote: > Hello Jacques:**** > > ** ** > > You can download the file:**** > > ** ** > > www.aph.org/tech/bpx_setup.exe **** > > ** ** > > Be sure the batteries are fresh, because if they die during the > installation, you will have additional problems. **** > > ** ** > > Please let me know if you need additional assistance.**** > > ** ** > > Sincerely,**** > > Pamela Rader**** > > APH Product Support**** > > ** ** > > ** ** > > ** ** > > ** ** > > *From:* bookport-bounce@xxxxxxxxxxxxx [mailto: > bookport-bounce@xxxxxxxxxxxxx] *On Behalf Of *Jacques Bosch > *Sent:* Monday, December 17, 2012 11:45 AM > *To:* bookport@xxxxxxxxxxxxx > *Subject:* [bookport] Re: Firmware 1.2 won't update on original bookport** > ** > > ** ** > > Hi there. > Yes it is being recognized by the PC. > And I did format the card and also tried more than 1 card. > A direct link would be much appretiated. > > Thank you much. > > Jacques**** > > On Mon, Dec 17, 2012 at 4:08 PM, Pamela Rader <prader@xxxxxxx> wrote:**** > > **** > > Please check to be sure the unit is being recognized by the PC. You will > be able to tell by looking at the bp status in the Book Transfer. **** > > Also, you may want to try reformatting the Compact Flash card or try a > different card. If it still cannot be updated, please let me know and I'll > see if the file is still up on the server and I will supply you with the > direct link and instructions. **** > > **** > > ** ** >