I am not sure exactly what is going on, but we can probably get you past = this. First, open device manager and remove the current Book Port device. After that, reconnect the device, and it should be OK. >>> walt@xxxxxxxxxx Tuesday, August 24, 2004 8:56:49 PM >>> Now, when I connect the BP to the PC via USB, I get a "USB device not recognized" error and a further message that "One of the USB devices connected to this computer has malfunctioned." Somebody please tell me = that this isn't as bad as I think it probably is. -- Walt Smith - Clearwater, FL walt@xxxxxxxxxx=20