[bookport] Re: Error Message
- From: Pamela Rader <prader@xxxxxxx>
- To: "bookport@xxxxxxxxxxxxx" <bookport@xxxxxxxxxxxxx>
- Date: Mon, 21 Sep 2009 08:46:25 -0400
Kelly:
We have seen this before--particularly with RFB&D books. However, it has been
difficult to troubleshoot the cause. You might try deleting the file and
transferring again. Be sure that the book shows up in the book port list of
files, before you disconnect. In other words, make sure the transfer is
complete. Also, if you used converting text to audio and made any changes to
the speed, you may need to do a normal send for it to transfer. We've never
been able to pinpoint this, but hopefully, that will help. If not, try to get
more information about the sending process of that book.
Pamela
-----Original Message-----
From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On
Behalf Of Kelly Pierce
Sent: Saturday, September 19, 2009 11:52 AM
To: bookport@xxxxxxxxxxxxx
Subject: [bookport] Error Message
Hello,
I have transferred many books from Recording for the blind and Dyslexic to
the Bookpoart with no problems. When I tried to transfer a portion of one
recently, I received an error when I tried to play it on the bookport.
When I pressed the play button on the Bookport, the message said, "Can't
open file. Data file IO error." Needless to say, it didn't play. What
does this error mean? Is the problem with the Bookport software, hardware,
or with the RFB book file itself. If it is with the RFB&D book file, is
this usually an issue with the CD or the master file?
Kelly
When I transfer
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