[bookport] Re: Error Message
- From: "PAMELA RADER" <PRADER@xxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Mon, 30 Oct 2006 13:54:07 -0500
Gary:
Thanks for the info. I'll look into it and get back to you.
Pamela Rader, TECHNICAL SUPPORT
American Printing House For The Blind
1839 Frankfort Ave.
Louisville, KY 40206
PHONE: 1-800-223-1839, Ext. 307
>>> gwunder@xxxxxxxxxxxxx 10/30/06 01:41PM >>>
Hi Pamela.
1. Go to Web Braille and retrieve the book Finding Grace.
2. Bring up Bookport Transfer and navigate to the file. When I down
arrow to
it, I immediately get the error.
Alternatively if I use Windows Explorer, navigate to the file and use
the
Send To Option and specify Bookport, when I connect the BP and answer
yes to
the Send Queued Files, I get the same error.
Note that I downloaded the book using K1000 but did not open or save
it.
Gary
P.S. While the above steps cause the problem for me, I think it is more
complicated because I seem now to get it with other books.
----- Original Message -----
From: "PAMELA RADER" <PRADER@xxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Monday, October 30, 2006 12:24 PM
Subject: [bookport] Re: Error Message
> Gary:
>
> We have never seen that error message before, so please provide more
> info., where is the file coming from? At what point do you receive
this
> message? Can you view the file in Preview mode? What version are
you
> running?
>
>
>
> Pamela Rader, TECHNICAL SUPPORT
> American Printing House For The Blind
> 1839 Frankfort Ave.
> Louisville, KY 40206
>
> PHONE: 1-800-223-1839, Ext. 307
>
>
>>>> gwunder@xxxxxxxxxxxxx 10/30/06 12:04PM >>>
> When trying to send a book in Braille I get EZB - Trying to convert
to
> uppercase?
>
> Any ideas please?
>
>
>
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