[bookport] Re: Error Message

  • From: "Gary Wunder" <gwunder@xxxxxxxxxxxxx>
  • To: <bookport@xxxxxxxxxxxxx>
  • Date: Mon, 30 Oct 2006 12:41:12 -0600

Hi Pamela.

1. Go to Web Braille and retrieve the book Finding Grace.

2. Bring up Bookport Transfer and navigate to the file. When I down arrow to it, I immediately get the error.

Alternatively if I use Windows Explorer, navigate to the file and use the Send To Option and specify Bookport, when I connect the BP and answer yes to the Send Queued Files, I get the same error.

Note that I downloaded the book using K1000 but did not open or save it.

Gary

P.S. While the above steps cause the problem for me, I think it is more complicated because I seem now to get it with other books.

----- Original Message ----- From: "PAMELA RADER" <PRADER@xxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Monday, October 30, 2006 12:24 PM
Subject: [bookport] Re: Error Message


Gary:

We have never seen that error message before, so please provide more
info., where is the file coming from?  At what point do you receive this
message?  Can you view the file in Preview mode?  What version are you
running?



Pamela Rader, TECHNICAL SUPPORT
American Printing House For The Blind
1839 Frankfort Ave.
Louisville, KY  40206

PHONE:  1-800-223-1839, Ext. 307


gwunder@xxxxxxxxxxxxx 10/30/06 12:04PM >>> 
When trying to send a book in Braille I get EZB - Trying to convert to
uppercase?

Any ideas please?






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