Jeremiah: When I use the send-to menu to copy the bpfw.exe file to, what on my system is drive G, the computer prompts me to insert a disk into that drive. I disconnected, then reconnected. Of course Book Port Transfer came up, but I closed it. My sighted wife says that she could see that the firmware file was copying as Book Port Transfer was doing its automatic load. After disconnecting again, I issued the 1+3+*+# command, and nothing happened, though I waited for more than 15 seconds. Any suggestions as to what I can try? A browse on the BP shows the .exe file is indeed on the flash card. Dale