There is no APH in your community. APH (the American Printing House for the Blind) has only one location and that's in Louisville. If you purchased your Book Port from them, that's where you'll have to return it for either repairs or a refund. ----- Original Message ----- From: "Christopher Emery" <spiritssight@xxxxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Friday, September 30, 2005 10:35 PM Subject: [bookport] Re: Christopher, don't act hastily! Ok, Would I be able to go to hte local APH here in Mass I think thats the org in a building that I have been in and have them replace it, if so I would not have a problem doing so? Pam? I may of spelt your name wrong. It would mean that I could get back to using it right away where mailing which I don't like doing for any thing takes toooooo long of a time. And if I had the money I would just ship it. Any how like I said I am not puting in no way or form APH down as I think they are a great company that does look out for the best of its custormers. Christopher