Hello: When you run the Authorization setup file on the CD, then you tab through and fill in the appropriate fields. If it doesn't let you put it in on that screen, then you may need to close it out and open it from within the Run Dialog in Windows and run the file that says bwr authorization. When you do that, the second field is where you put the User Name and PIN. I have seen this problem before, but I don't know why it's happening. When the file is run, it should automatically bring up the Book Wizard program. That doesn't always happen on the automatic setup that launches on the CD. Hope that helps! Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307 >>> dravant@xxxxxxxxxxxxx 11/24/06 09:57AM >>> Hello everyone, I am new to this list. I recently got my authorization cd from rfb and d to install it on my computer to transfer books. However, I do not know what to put in for the authorization key. Nor do I know where to locate it. I tried several times this week to reach someone at rfb and d to find out this information but no one got in touch with me. Does anyone know what I need to do? Thanks.