Did it provide any file names in that message. I would go ahead and try = the ignore, but if you can find a file name on that message, let us know. >>> kittrell@xxxxxxxxxxx Tuesday, December 21, 2004 6:31:09 PM >>> When I plugged in my Bookport this evening the update process had to be=20 aborted. It said Error Bookport Transfer something 6 dot dat An error = occurred=20 while trying to read the source file. The process cannot access the=20 file because it is being used by another process. The options were = to=20 retry, ignore or cancel. Since it recommended I not use the ignore = feature=20 I had to abort the process. I rebooted the computer but nothing=20 helped. Any suggestions? Larry Kittrell