[bookport] Re: Bookport II?
- From: "William & Pamela " <pmcoats00@xxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Thu, 20 Aug 2009 21:40:44 -0400
Pamela,
Does anyone on your staff know of any place that will do hardware
maintenance, as our Bookports get older and become in need of repair? Surely
there is some place.
-----Original Message-----
From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx]
On Behalf Of Pamela Rader
Sent: Thursday, August 20, 2009 11:53 AM
To: bookport@xxxxxxxxxxxxx
Subject: [bookport] Re: Bookport II?
We will continue to support what already exists, but we will not be making
any new developments or changes to the software.
Pamela
-----Original Message-----
From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx]
On Behalf Of kevin mulhern
Sent: Thursday, August 20, 2009 11:52 AM
To: bookport@xxxxxxxxxxxxx
Subject: [bookport] Re: Bookport II?
No problem, I bought two back in 2006, so I should be alright for a while,
more concerned about software support.
----- Original Message -----
From: "Pamela Rader" <prader@xxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Thursday, August 20, 2009 3:50 PM
Subject: [bookport] Re: Bookport II?
> Kevin:
>
> We are still supporting Book Port, to a point--that is, if the problem is
> software. However, since Springer is no longer doing repairs, and they
> were the manufacturer and supplier of parts, we can no longer do any
> repairs. So, if you have a problem, I'll do my best to help you.
> However, if we find it is hardware in nature, there won't be anything I
> can do. Most times, however, most technical issues can be solved.
>
> Pamela
>
>
>
>
>
> -----Original Message-----
> From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx]
> On Behalf Of kevin mulhern
> Sent: Thursday, August 20, 2009 10:27 AM
> To: bookport@xxxxxxxxxxxxx
> Subject: [bookport] Re: Bookport II?
>
> Will existing users of Bookport still get support?
> ----- Original Message -----
> From: "Pamela Rader" <prader@xxxxxxx>
> To: <bookport@xxxxxxxxxxxxx>
> Sent: Thursday, August 20, 2009 3:15 PM
> Subject: [bookport] Re: Bookport II?
>
>
>> Hi:
>>
>> In short, we are no longer doing a Book Port 2, as it were. You can look
>> at the archives for this list, if you really want all the juicy stuff
>> about that. However, we are working on a replacement product with
>> another
>> company, that will have a totally different name. We will make
>> announcements on our technology page and I will make announcement on this
>> page as well, when that product is ready to be available. Unlike the
>> Book
>> Port 2, we will not divulge information on this product, until it is
>> closer to being ready and we're sure it's really going to happen.
>>
>> Pamela
>>
>>
>>
>> -----Original Message-----
>> From: bookport-bounce@xxxxxxxxxxxxx
>> [mailto:bookport-bounce@xxxxxxxxxxxxx]
>> On Behalf Of Peter Torpey
>> Sent: Thursday, August 20, 2009 10:09 AM
>> To: bookport@xxxxxxxxxxxxx
>> Subject: [bookport] Bookport II?
>>
>> I haven't heard anything about the possibility of a Bookport II for some
>> time now. Has APH abandoned plans for such a product?
>>
>> Since APH began prototyping of a Bookport II, there have been several
>> interesting introductions to this market. Perhaps APH sees the market as
>> being flooded, making it difficult to introduce yet another such product.
>>
>> Anyway, I still enjoy my original Bookport and have read well over 150
>> books
>> and many, many podcast on it. I think APH's software development team
>> did
>> a
>> superior job of introducing new features, fixing bugs, and generally
>> being
>> extremely responsive to user's needs and request. I'm sure if APH
>> decided
>> to continue their efforts in this area that they would do a great job
>> again.
>> I would certainly understand, however, if there is to be no Bookport II
>> since it's a big development effort and there is already a lot of very
>> good
>> competition out there.
>>
>> Anyway, good luck in whatever transpires!
>>
>> --Pete
>>
>>
>>
>>
>>
>
>
>
>
>
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