[bookport] Re: BookPort Plus battery problem
- From: Pamela Rader <prader@xxxxxxx>
- To: "bookport@xxxxxxxxxxxxx" <bookport@xxxxxxxxxxxxx>
- Date: Wed, 25 May 2011 09:34:46 -0400
Hello:
The problem could be the battery, or, it could be the battery contacts (they
may be bent). The best advice I can give would be to send it back to our
repair department, so we can take a look and see where the problem is.
Please ask them to send it back to:
American Printing House For The Blind
ATTN: Repair Dept.
1839 Frankfort Ave.
Louisville, KY 40206
Pamela Rader
APH product Support
From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On
Behalf Of Donna Ross
Sent: Wednesday, May 25, 2011 9:29 AM
To: bookport@xxxxxxxxxxxxx; Dtbplayers@xxxxxxxxxxxxxxxxxxx
Cc: Kremplewski, Kathy
Subject: [bookport] BookPort Plus battery problem
I am posting the inquiry below for a teacher of the visually impaired:
Has anyone experienced an issue with the battery on their Book Port Plus? One
of my students has reported today that her Book Port Plus is not recognizing
the battery. She checked the battery status at lunch and it was at 83%.
Everything was fine. Then she turned it off and when she went to turn it on an
hour and a half later, it would not turn on. She plugged it in when she got
home and it worked, but when she checked the battery status after 3 hours of
charging, it said "AC adapted, no battery installed". The student uses this
device about 3 hours a day and she charges it every other day. I do not think
the battery should not have worn out that quickly. She has only been using the
device since February. She can still use the device now, if she has it plugged
in.
I wanted to try to determine if we just got a bad battery, or if this is
something else.
Thank you,
Kathy Kremplewski
Teacher of the Visually Impaired
Have a great day!
[cid:image001.png@01CC1ABE.FC5EEE50][cid:image002.png@xxxxxxxxxxxxxxxxx]
Donna M. Ross, Resource Teacher
Florida Instructional Materials f/t Visually Impaired
4210 W. Bay Villa Ave.
Tampa, FL 33611
813.837.7826
www.fimcvi.org<http://www.fimcvi.org/>
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