Michael: Make sure the file you are trying to send has a ".ncc" extension. This = file will contain the entire text. When you select that file, and the = range comes up, be sure the first box is set to the beginning of the file. = Try pressing the home key in that box.=20 The icon on the desktop is used for listening from your PC. You don't use = that for Book Port.=20 >>> micmey@xxxxxxxxxxx 08/30/04 03:47PM >>> Hi. I downloaded and installed the sample of the Verbal View of Windows = XP=20 onto my Book Port. For some reason I did not get the first part of the = file=20 when I sent it to the Book Port. The file begins with Book Organization=20= instead of the title and author and produced by American Printing House = for=20 the Blind and so on. Why did I not get all of the file? I opened the demo from the desktop which is where the shortcut is = located.=20 I then used the alt key and opened the file menu. I arrowed down to send = to=20 book port and pressed enter. I heard the words getting book information = and=20 then when that finished, I tabbed over to the box that said through 159 = and=20 then tabbed to okay and pressed enter. Yet, when I open the demo from = the=20 desktop shortcut I hear the opening announcements that I don't hear on = the=20 book port. I hope that helps. Michael Massey=20