Hi. I downloaded and installed the sample of the Verbal View of Windows XP onto my Book Port. For some reason I did not get the first part of the file when I sent it to the Book Port. The file begins with Book Organization instead of the title and author and produced by American Printing House for the Blind and so on. Why did I not get all of the file? I opened the demo from the desktop which is where the shortcut is located. I then used the alt key and opened the file menu. I arrowed down to send to book port and pressed enter. I heard the words getting book information and then when that finished, I tabbed over to the box that said through 159 and then tabbed to okay and pressed enter. Yet, when I open the demo from the desktop shortcut I hear the opening announcements that I don't hear on the book port. I hope that helps. Michael Massey