Good morning MS Rader: Thank you, that did the trick. Now all I have to do is bring the program up to date. I will nevertheless wait, given the fact that you said the APH's website was somewhat out of sorts. Alpidio ----- Original Message ----- From: "PAMELA RADER" <PRADER@xxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Wednesday, May 28, 2008 8:31 AM Subject: [bookport] Re: Book Port Transfer MFC Application Hi: What changes have been made to the computer, since you were last able to use the transfer program? You might try uninstalling and reinstalling from: http://www.aph.org/tech/bp_setup.exe If the problem still persists, then think about the last time you used it successfully and what changes you made to your system that perhaps has deleted important files, etc. Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307 >>> arguza@xxxxxxxxxxxxx 05/28/08 06:24AM >>> Can anyone help me with the following? I cannot transfer files to the Bookport via the transfer program. Alpidio Book Port Transfer MFC Application Book Port Transfer MFC Application has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something, the information you were working on might be lost. For more information about this error, click here. Debug Close Error Report Contents The following information about your process will be reported: System Information Windows NT 5.1 Build: 2600 CPU Vendor Code: 756E6547 - 49656E69 - 6C65746E CPU Version: 00000683 CPU Feature Code: 0383F9FF CPU AMD Feature Code: 00E7E824 Module 1 bp.exe Image Base: 0x00400000 Image Size: 0x00000000 Checksum: 0x000823a8 Time Stamp: 0x481760db Version Information Signature: feef04bd StrucVer: 00010000 FileVer: (2.4:1.0) The following files will be included in this error report: C:\DOCUME~1\Alpidio\LOCALS~1\Temp\74b5_appcompat.txt Close