With Windows 2000, it's always a good idea to wait about 20 or 30 seconds before disconnecting, to allow the Windows Buffer time to empty. This is normal behavior that 2000. I use it here at work and have gotten in the habit of doing this. >>> gwunder@xxxxxxxxxxxxx 02/22/05 08:33AM >>> I had to do the firmware install twice. I've noticed when I use Win 2K that sometimes disconnecting the BP when it sounds safe to do so causes problems. I've not found this with XP. This morning I downloaded the update, disconnected when asked, and then found my Book did not initiate an update. I reconnected it after dismissing with Win 2K message about unsafe removal of hardware, and when asked to disconnect it once again, I gave it a few seconds. Gary ----- Original Message ----- From: "Barrett, Don" <Don.Barrett@xxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Tuesday, February 22, 2005 12:02 AM Subject: [bookport] Re: Beta 13 Firmware I forgot to check the details section for what's new. Is it written up = anywhere else? Thanks. -----Original Message----- From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx]On Behalf Of LARRY SKUTCHAN Sent: Monday, February 21, 2005 3:26 PM To: bookport@xxxxxxxxxxxxx Subject: [bookport] Beta 13 Firmware We have just placed a new beta of the firmware on the site. Please read carefully: Do not use the firmware update if you are using rechargable batteries. Before you check for updates, insure that your battery level is at least 90%. Insure that you have done chkdsk to check the integrety of your flash card. If you have problems with loose battery contacts, do not update the firmware. While it is criticle for us to test the process of updating firmware, if your machine has been acting funny, do not try this update until we have more information about what is causing failures during the update process. We do not provide telephone support for betas. If something happens to your machine during the firmware update, recognize that you will have to communicate via email to resolve the problem. To try this update, connect your Book Port. When Book Port Transfer comes up, go to Options/Advanced, and press the Check for Firmware Update button. Press the Details button to read about the features and fixes. Close the browser after reading about what is new. Press the "Yes" button to download and install the update. Disconnect your unit and listen for the messages.