The message says the USBdevice is not recognized.
What error message does the computer give you? There are usually 1 of 2 messages we see with this, depending on that error message, then we can tell you what to do.
Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206
PHONE: 1-800-223-1839, Ext. 307
valruss@xxxxxxxxxxx 03/27/06 12:40PM >>>After just today updating to 2.2, my Book Port doesn't show up in the My Computer list in windows Explorer. Not even that it is a removable device.
Can it be due to my new card reader (sandisc) that I installed before the update?
Anyway, now that the card reader is recognized, do I have to can the card reader? Even when I unplugged the card reader (leaving the software wherever it is), I still can't see BP. My thumb drive still shows up just fine.
Have I missed a checkbox or button somewhere?
Thanks,
- russ.
windows explorer, which I really liked to use Original Message ----- From: "ROB MEREDITH" <rmeredith@xxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Friday, 24 March, 2006 15 04
Subject: [bookport] Re: transfer software
bufferDirect address to download Book Port Transfer:
www.aph.org/tech/bp_setup.exe
I doubt this will fix the problem, but you can try.
Rob Meredith
loukolb@xxxxxxxxxxx 03/24/06 02:30PM >>>I'm having a problem updating the transfer software on one of my machines I think because it's too full. I'm getting some kind ofover-run error. Until I get that straightened out, I'd like toinstallthe latest release on another machine. I've looked on the APH websitebut haven't found the new release posted anywhere. Perhaps you needthe3/26/2006address to go right to it? Can someone please give me that address? Thanks. Lou
-- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.385 / Virus Database: 268.3.2/293 - Release Date:
-- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.385 / Virus Database: 268.3.2/293 - Release Date: 3/26/2006