Pamela:
In order to plug the USB directly into my computer, I need a longer cable.
My sighted husband was going to look for one and discovered that the
"b"connector has no pins. The BookPort receptacle has places for five
pins.. Is this correct?
Advice, please.
Many thanks for your help.
Fran
-----Original Message-----
From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx]
On Behalf Of PAMELA RADER
Sent: Monday, February 05, 2007 6:08 AM
To: bookport@xxxxxxxxxxxxx
Subject: [bookport] Re: BP Transfer
Fran:
Try a direct connection--lose the hub.
Pamela Rader, TECHNICAL SUPPORT
American Printing House For The Blind
1839 Frankfort Ave.
Louisville, KY 40206
PHONE: 1-800-223-1839, Ext. 307
franwise@xxxxxxx 02/03/07 07:31PM >>>
I'm a new user and have just tried to use the BP Transfer to download a
file
to my unit.
The USB cable is plugged into my USB hub but when I insert the cable into
my
unit BP Transfer does not open on my computer as the manual says it will.
If
I open BP Transfer by clicking on its icon, I hear a "buzz" and the screen
tells me that the unit is not connected. Other peripherals connected to
the
USB hub are runhing just fine. And the unit works okay in the Read mode
with
just the headphones plugged in.
Should I have the headphones connected at the time I do the above? Does it
matter that I have a screen reader (Window Eyes) running?
I am using Windows XP Pro.
Any suggestions would be appreciated.
Thank you.
Fran
franwise@xxxxxxx
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No virus found in this incoming message.
Checked by AVG Free Edition.
Version: 7.5.432 / Virus Database: 268.17.28/672 - Release Date: 2/6/2007
10:22 AM
