[bookport] A suggestion concerning battery timer problem
- From: "Michael Hingson" <MHingson@xxxxxxxxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Thu, 8 Dec 2005 17:50:05 -0800
It seems to me that this bug was announced serendipitously. It would seem a
good idea to provide to this list formal announcements of known serious bugs
like this one as they occur. Bryan is correct in pointing out that any of us
might unintentionally kill a product if we don't know about known issues.
The BP is one of the greatest products going. I love it and use it daily,
especially when I travel. The last thing I want is to cause a problem or
become frustrated over a problem I didn't know about simply because we were not
informed.
If APH has a "known bug" area on its web site then bulletins on this list
should point users to that site when bugs arise. If such a web page does not
exist then might APH create it?
-----Original Message-----
From: bookport-bounce@xxxxxxxxxxxxx
[mailto:bookport-bounce@xxxxxxxxxxxxx]On Behalf Of Mike Freeman
Sent: Thursday, December 08, 2005 5:41 PM
To: bookport@xxxxxxxxxxxxx
Subject: [bookport] Re: battery timer
I echo Bryans sentiments below. Moreover, I've used the command without
difficulty. perhaps I have an older Book Port?
Mike
----- Original Message -----
From: "Brian Buhrow" <buhrow@xxxxxxxxxxxxxxxxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Thursday, December 08, 2005 5:37 PM
Subject: [bookport] Re: battery timer
> Although, according to Robert at APH, this can be fatal for the
> newer Bookports. Is it just me, or didnt this qualify as a "show stopper"
> for shipping? I mean, does APH really expect people to not use this
> command, especially when the 30-second timer, or capacitor, or what ever
> is
> supposed to preserve the settings doesn't actually work? Don't get me
> wrong, the Bookport is an excellent product, and I love it to death, but
> this strikes me as an extremely counter-productive maneuvre for APH, both
> from a marketing and support perspective. And to think, I might show a
> friend how to use his new Bookport, and, by accident, kill it by using
> this
> innocent command.
> If this really is a bug for which APH has no immediate fix, I'd humbly
> suggest they hold back shipping further units until they have a fix in
> hand. This is not a criticism of the product or APH, just an attempt to,
> perhaps, stave off the reems of potential bad press that could come
> raining
> down on APH if too many folks strike pay dirt with this particular bug.
> -Brian
>
>
>
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