Hi listers, Using JAWS 8 and Replay-AV 8.5 with RC 3, I am still having problems with the popup window. As other users have reported, when attempting to convert from .asf or .rm to .mp3 the popup window seems to obscure whatever else is open on the screen regardless of whether it is minimized or not and most of the time the conversions seem to fail at the outset, often not getting past 0 percent. They do seem to work occasionally but I suspect that it is usually when I am away from the computer and hence not using it for any other activity, though even then they sometimes don't work. I can usually convert to .mp3 by the manual method so I'm not sure whether there is a problem with the kodeks or something else. Reboots and reinstallation have not changed the situation. There is sometimes an error report generated but I have not yet been able to read it in the JAWS virtual window. Incidentally, i tried converting to .ogg and none of this happened so I'm not sure what to think. Can anyone suggest what I might try? Many thanks as always. Susan